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How can I add users to be notified when a control is completed?

Ensure that key process responsibles are notified about the completion of control activities.

Here you will find step-by-step instructions on how to set up notifications for key individuals, such as team or department leads, when a control is completed.

  1. Go to the control editor by either creating a new control or opening an existing control.
  2. Go to the “Assign” section as illustrated below.
  3. Click in the "Add a responsible"-field and enter the user or user group which should be the control responsible. Once you have inserted a responsible, a new window will open on the right side of the screen as seen below.
  4. Click "I want to notify users upon completion".
  5. Add the desired users and/or user groups to the dropdown menu.

 

Once the control is complete, the added recipients will receive an email that looks as follows.

Clicking on “View control” will result in different actions depending on the recipient's access rights.

  • If the user has the Administrator role or at least View access to the corresponding control program, the activity view will open.
  • If the user has none of the above mentioned access rights, the "Access denied" notification will appear.